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PRIVACY POLICY

The Privacy Policy describes how ALMA NÓMADA collects, processes, discloses and protects its customers' personal information. By entering our website, you agree to the terms described in this policy.

ALMA NÓMADA is the legal and registered property of Luís Venâncio de Barros, com o NIF 266162720 e sede na Rua António José Saraiva, n.1  2650-383 Amadora.

At ALMA NÓMADA, we are committed to protecting the privacy and security of our customers and website visitors, including the User.

We collect your data to constantly improve your user experience and guarantee maximum success in our commercial relationship. 

All personal data collected is processed within the scope and strict compliance with the General Data Protection Regulation (hereinafter GDPR) and other relevant Portuguese and European legislation.

ALMA NÓMADA undertakes to implement the security measures necessary for the processing of personal data in accordance with the GDPR, using physical, administrative and technical measures to protect the information collected.

Using our website will imply that the User agrees to the use of their personal data in accordance with this Policy. 

When using our websites, the following data may be collected:

  • Data obtained by browsing our website;

  • Data provided directly by you.

POLICY RELATING TO DATA OBTAINED THROUGH NAVIGATION ON OUR WEBSITE

a. Incognito browsing

In the case of anonymous browsing, ALMA NÓMADA will only obtain and store the following data about its visitors:

- Domain number of the server that provides access to the network;

- Date and time of access to the web page - this data will allow you to determine the time with the most traffic and allow the necessary adjustments to avoid saturation problems during that time;

- Daily number of visitors to each area of ​​the page.

All this data protects the anonymity of Users, does not constitute personal data and, in no way, will be capable of identifying any specific User.

b. Browse with cookies

ALMA NÓMADA uses cookies when you visit our website. Cookies are small data files that are generated on Users' devices and that will allow, among others, access to the following data:

- date and time of the User's last visit to the website;

- the design of the content that the User chose on the first visit to the website;

- security elements controlling access to restricted areas.

There are four main types of cookies:

  • Website functionality cookies - these cookies allow you to browse the website and use our features such as "Add to bag" and "Add to Wish List".

  • Website analysis cookies - these cookies allow us to measure and analyze how our customers use the website, to improve both its functionality and their shopping experience

  • Customer preference cookies - when you are browsing or shopping on our website, these cookies will remember your preferences (such as your language or location) so we can make your shopping experience as seamless as possible , and more personal for you.

  • Advertising or targeting cookies - these cookies are used to deliver relevant advertisements to you.

By using our website, you accept that we place these types of cookies on your device and that you access them when you visit the website in the future. If you wish to delete any cookies that are already on your computer, the "help" section of your browser should provide instructions on how to locate the file or directory that stores the cookies.

ALMA NÓMADA will store this data for a period of 12 months after which all data will be deleted. 
 

​POLICY REGARDING DATA PROVIDED DIRECTLY BY YOU

If you open a personal account at ALMA NÓMADA, you will be asked for the following data:

  • First and last name;

  • Email address;

  • Password. . 

When you create an account, we will keep this data for as long as you are registered, so that we can use it to identify you, to operate any systems (such as delivery systems), to allow you to place an order to purchase products, and to offer a personalized and relevant experience on our website.

If you purchase goods using our website, you will be asked for the following information:

  • First and last name;

  • Company name (optional);

  • Address (billing and shipping);

  • Telephone (optional);

  • Email address;

  • Data related to payment.

 

PAYMENT INFORMATION

ALMA NÓMADA uses third party payment processor. All online payments will be made in accordance with data security standards and your billing information will be encrypted before being communicated.

DATA STORAGE

The information you provide will be retained for as long as your account exists, or as necessary to provide the Services, or as long as necessary to provide support reports and trend analysis only.

You can opt out of receiving marketing communications from us at any time. This can be done through your account settings, by clicking the "unsubscribe" link in any email communication we may send you, or by contacting us by email.

 

DPO AND DATA CONTROLLERS

ALMA NÓMADA adopts the necessary security measures to ensure the protection of its users and customers against any illegal processing, namely its disclosure, loss, misuse, modification, unauthorized processing or access. 

ALMA NÓMADA guarantees that all data provided by users and customers of the website are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and other applicable legislation. 

Sensitive data is protected by SSL encryption when exchanged between your web browser and our website, which is hosted on wix.com servers.

For more information about the purpose of the General Data Protection Regulation, other applicable data protection laws and other provisions related to data protection, you can contact us:

By email: 

almanomadarak@gmail.com

 

RIGHTS OF DATA SUBJECTS

The rights that users have under the GDPR are aligned with the primary principles of transparency, security and responsibility. 

ALMA NÓMADA guarantees all Users of its website the full exercise of their rights, in accordance with the GDPR, namely:

  1. the right to be informed based on the principles of transparency and responsibility, and to know the details of the processes used to collect, process and store your data;

  2. the right of Access: the right to inquire about any of your personal data and request information or access to it;

  3. the right to Rectification: the right to request correction of your inaccurate or incomplete data, in accordance with the GDPR principle of data accuracy;

  4. the right to Erase: also known as "the right to be forgotten", you have the right to erase your personal data;

  5. the rght to Restrict Processing: you have the right to request restrictions on the processing of your personal data;

  6. the right to data portability: you can request a copy of your personal data and also prevent its transfer to third parties;

  7. the right to Object: You can object to the processing of your data, particularly for marketing purposes;

  8. the Right to lodge a complaint with the National Data Protection Commission (www.cnpd.pt), if you consider that any of the rights mentioned above may be violated and/or you consider that the processing of your data violates the GDPR.

You can exercise your rights, at any time, using one of the following options, including, in any case, a copy of a document proving your identity and specifying the right(s) you wish to exercise: 

By email:

almanomadarak@gmail.com

Terms and Conditions

  1. GENERAL ASPECTS

Using the Site automatically assigns the status of User and implies acceptance, fully and without reservations, of all provisions included in the Terms and Conditions, in the version in force at each time you access the Site. If you do not fully accept any of the conditions established, you must not access/use our Website. When consulting, using or downloading the content of the Site, you undertake to respect the conditions established in this document. The User may use the Site without the need for any registration. However, some of the Site's functionalities may be dependent on registration.

 

2. SITE FEATURES

2.1 Registered user

In order to access more features, the User may register on the Site. The User must fill out a form, in which, in addition to optional elements, they must indicate the following data: – First and last name; – Email address; All information provided by the User must be correct and truthful. The User must update the information provided whenever it undergoes any changes.

The User is exclusively responsible for any false, incomplete or incorrect statements made and for any losses they may cause to the company or third parties, with the information they provide. We will not be responsible for any damages resulting from the improper or negligent use of the password defined by the User to access their account. The User must ensure the confidentiality of their password.

2.2 Account Features

The Registered User will have access to a personal area, with the data provided at the time of registration. Through registration, the User will be able to access their account data and change or permanently delete it. You can check your orders, returns and communications with the company.

2.3 Product Catalog (Online Store)

Products sold by Luís Venâncio Barros, headquartered at Rua António José Saraiva, n.º1 1.Esquerdo, 2650-383 Amadora, are available on the Website. The product information presented on the Site is intended only to provide a brief informative summary for the visitor's convenience and information. We take all measures to ensure that the information and data contained on the Site are accurate and up to date when they are entered on the Site. However, the updating or correction of this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the Site. We reserve the right to change, delete or move any information on the Site at any time without prior notice.

2.4 Users expressly accept and acknowledge that:– The photographs presented on the Website are for illustrative purposes only, and Users must consult detailed information about the products and their characteristics/specifications;– The price displayed is the recommended price, although there may be errors spellings which we cannot guarantee to provide if this is the situation; – We will make all reasonable efforts to include accurate and up-to-date information about the products on the Site. However, we cannot guarantee this; – We do not guarantee the existence in stock of the items included on the Site, nor do we assume responsibility for discontinued items.

 

3. PERSONAL DATA AND DATA SECURITY

Please see our Privacy Policy and Cookies Policy.

 

4. INTELLECTUAL PROPERTY

Unless otherwise specified, the contents of the website, text, graphics, photographs have rights reserved to the company, and their use, whether for commercial purposes or not, is prohibited.

 

5. ALTERNATIVE DISPUTE RESOLUTION

The Customer may attempt to resolve any consumer dispute out of court through the “Electronic Online Dispute Resolution Platform” (provided by the European Commission), accessible at the address ec.europa.eu/consumers/odr. You may also resort to any other Alternative Consumer Dispute Resolution Entity. The updated list of Alternative Consumer Dispute Resolution Entities is available on the “Consumer Portal”, at www.consumidor.gov.pt. Lisbon Consumer Conflict Arbitration Center http://www.centroarbitragemlisboa.pt/Centro de Arbitragem de Conflicts de Consumo do Vale do Ave/Arbitration Court http://www.triave.pt/CIAB – Information, Mediation Center and Consumer Arbitration (Consumer Arbitration Court) http://www.ciab.pt/pt/CNIACC – National Center for Information and Arbitration of Consumer Conflicts http://www.arbitragemdeconsumo.org/Centro de Arbitragem de Conflitos de Consumption in the District of Coimbra http://www.centrodearbitragemdecoimbra.comCenter for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve http://www.consumoalgarve.ptCenter for Consumer Information and Arbitration in Porto http://www.cicap .ptEuropean Online Dispute Resolution Platform https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

 

6. RIGHT TO FREE RESOLUTION

6.1The User may terminate their contract up to 10 (ten) days after receiving the order, provided that:a) The product(s) have not been used;b) The product(s) maintain their original characteristics and intact labels;c) The product(s) are complete. All material accompanying orders must be returned.

6.2 The User can exercise their right to free resolution by sending the Free Resolution model or through any other unequivocal declaration of termination of the contract, to the email almanomadarak@gmail.com.

 6.3 The costs of returning the order when exercising the right of free resolution are borne by the customer, and you should consult our Returns Policy.

6.4 Please note that these conditions are only valid for orders placed in Portugal. If your order was placed outside Portugal, please contact us via email at almanomadarak@gmail.com.

7. LIMITATION OF LIABILITY

The User will be responsible for the content of the information sent or transmitted to the Website. The User is aware that the use of the Site may not be 100% secure, with the possibility of information sent/received being intercepted by unauthorized parties, with the company not being responsible for failures in the security of communications and not assuming any responsibility for the use misuse of your information by third parties. The User acknowledges that access to and use of the Site may be interrupted and that the information on the Site may contain bugs, errors, technical failures, problems or other limitations. The Site may contain links to other websites or be accessed through other websites. The company cannot be held responsible for them, namely for control of content, availability, operability or performance. To the maximum extent permitted by law, the company excludes any responsibility, direct or indirect, for the use of the Site.

8. FINAL PROVISIONS

In case of violation of these Terms and Conditions, we reserve the right to take any and all legally prescribed action. Furthermore, we reserve the right to, at our discretion, terminate access to or use of the Site, with or without notice to the User. The Terms and Conditions for using the Website are regulated in accordance with current laws. If any provision herein is found to be illegal, void, or for any reason unenforceable, such provision will be eliminated or reduced in accordance with the law, without affecting the validity and enforceability of the remaining provisions. We reserve the right to change these Terms and Conditions without prior notice. The User is bound to the version of the Terms and Conditions at the time of use, so we recommend that you consult them periodically.

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